Privacy Policy


CertiFiedReal User Privacy Policy

Effective Date: 30/05/2024

Welcome to CertiFiedReal

CertiFiedReal ("we," "us," or "our") is committed to protecting your privacy. This User Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your information. By using the CertiFiedReal mobile application ("App"), you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

  • Account Information: When you create an account, we collect your email address, username, and password.
  • Profile Information: You may provide additional information, such as a profile picture and bio, which is optional.

Non-Personal Information

  • Usage Data: We collect information on how you interact with the App, such as features used, pages viewed, and the time spent on the App.
  • Device Information: We collect information about the device you use to access the App, including the device type, operating system, and version.

No Location Information

  • We do not collect, track, or store any location information from your device.

2. How We Use Your Information

Provide and Improve the App

  • To provide you with the features and functionality of the App.
  • To personalize your experience and improve our services.

Communication

  • To send you updates, security alerts, and support messages.
  • To respond to your inquiries and provide customer support.

Analytics

  • To analyze usage patterns and improve the App’s performance and features.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating the App and providing services to you, subject to strict data protection agreements.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. User Control

Deleting Your Profile

  • You can delete your profile at any time through the App settings. Upon deletion, your personal information will be removed from our active databases. However, we may retain certain information as required by law or for legitimate business purposes.

Stopping Payments

  • You can cancel your subscription and stop payments at any time through the App or your device's app store settings. Any paid features will remain accessible until the end of the current billing cycle.

6. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: